- Staff Notice
I'm not suggesting it be scrapped, I'm all for the idea in principle but they should have got the computer system working properly, ( I've been told it won't even recognise Northern Ireland postcodes.) and ensured delays didn't happen. They started the roll out by only dealing with single people. If that had been perfected before they moved on to couples and families it would have been a much smoother transition.
Agree, Morgan.
Going back to your earlier post, with all this mess in delayed payments, rather than introduce the system that immediately paid in four week lump sums, perhaps they should have eased it in. By making payments weekly, then payments every 2 weeks and eventually leading to it being monthly. As you say, someone getting nothing for 6 weeks, then paid 4 weeks at once, will instantly put them in debt and start a cycle from which they can't come out of.
I'm not sure about paying the benefits straight to the landlord. In theory, it sounds great, but how can people ever learn to budget, if the largest chunk of their budget is organised for them? Or perhaps, it should be a phased approach again, pay some direct to the landlord but not all.